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Important Delivery Information

Important Delivery Information

Due to the size and weight of this particular item special delivery terms and conditions apply.

Free delivery is available to the UK mainland.

Estimated delivery date is only an indication of date you can expect your item to be delivered by. In some cases, due to circumstance beyond our control, deliveries may get delayed and we may not be held responsible for that.

If you require your item by a certain date/time, please either choose the expedited( Express) delivery option or contact us, so we can make sure you get your item by specified date and time.

Next day delivery refers to next working day and is subject to cleared payment being received before 2pm.

Deliveries to the following postcodes cannot be sent on Next Day Delivery:

Northern Ireland & Ireland, AB31 – AB56, IV1 – IV40, IV52 – IV54, IV63, KW1 – KW14 including Orkney Islands, PA21 – PA38, PH4 – PH50, HS1 – HS9, all Western Isles, IV41 – IV51, IV55 & IV56 (SKYE), KA27 & KA28, KW15 – KW17, PA20, PA41 – PA78,  Isle of Wight and BFPO addresses.

Please contact us prior to purchase for the costs of delivering to ZE including Shetlands, Isles of Scilly, Isle of Man, Guernsey, Jersey

Deliveries are made Monday to Saturday.

Valid delivery address, postcode and contact number must be provided with all orders.

It is the responsibility of the buyer to ensure that someone will be at the delivery address on the day of delivery to receive and sign for the goods.

Returns

We only accept returns for goods that are found to be damaged or faulty upon delivery.

Any damages must be reported within 3 days of delivery along with photographic evidence.  Failure to do so will void any claims against us. You must check the items before signing.

If you have changed your mind then please contact us to receive return authorisation.

Customer will incur shipping charges in case of returns.

Only if the goods are not as described or damaged, will we refund you (within 7 working days of our receipt of the returned goods) in full less postage costs incurred, as stated above.
Please note that our decision on the condition of the returned goods and the refund to the customer is final & no exceptions will be made whatsoever.